CALL FOR EVIDENCE ON METER READERS

Energy MP calls for examples of rogue meter readers, following suggestions that some make up the numbers.

John Robertson MP has been contacting the main energy companies to find out their policy towards meter readers that do not physically check the property. Prepaid meter customers do not receive monthly bills or estimates and so are most at risk of false reads.

Mr Robertson said: “While there are robust processes in place to prevent rogue meter readers, according to a whistleblower there seems to be some instances where readers can keep inputting numbers until they get the right one.”

“I’m not sure if this is a big problem and so I want to hear from you. Have you found yourself with a meter reading that is completely off? Have you complained about this to your energy company? Or have you had no problems at all? I want to know.”

The information gathered will be taken to the Energy and Climate Change select committee, which Mr Robertson is a member of. All responses can be sent to johnrobertsonmp.meterreaders@gmail.com.

One Response to “CALL FOR EVIDENCE ON METER READERS”

  1. Over the years I have had a couple of very inaccurate estimated reading for both Electricity and Gas – these were always quickly corrected when I contacted the supplier with correct reading either by telephone or more recently via their web site or smartphone app. Never had an issue with actual meter readings taken by the company meter reader or their contractor.

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